FAQ

Need help? Find your answers here

Shipping

What shipping methods do you offer?

Where do you ship?

Updating Your Order

Can I cancel or edit my order?

Can I change my shipping address?

Sizing & Fit

My socks didn’t fit. What size should I try next?

How do you I know what size to get?

How do I know my socks fits?

Common fit issues & solutions

Order Issues

My tracking shows delivered, but I never received it. What can I do?

What happens if my package is lost or stolen?

Return Policy & FAQs

What is the return policy for international orders?

What is your return & exchange policy?

How do I make a return or exchange?

When can I expect my refund?

Product FAQs

How does the fit compare with other brands?

What materials and fabrics do you use?

How should I care for my socks?

How does the e-gift card work?